SellKnowledgeBaseToAI
Ask about my knowledge base

Before you cancel a docs tool

Confluence data export and the exit terms of other docs tools

Updated

A knowledge base can only be licensed by a company that still holds a full copy, and each docs tool writes its own rules on what happens to the pages at the end.

Ask about my knowledge base

Exporting a Confluence space

Atlassian's documentation says you can export all or part of a Confluence space to various formats, including Microsoft Word, HTML, PDF and XML, and describes XML space exports that can be imported into another Confluence space of the same or a newer version.

Source: Knowledge base software data terms

Tools that name a window

GitBook's terms let a customer request an export of its data for up to 60 days after termination. Bit.ai makes content available on request if the request comes within 14 days of termination.

Source: Knowledge base software data terms

Tools that leave it to you

Slab says you alone are responsible for exporting content before your account ends, and Slite owes no duty to keep or provide anything once an account is terminated. Document360's agreement says the customer has no access to its data after termination.

Source: Knowledge base software data terms

Next for your knowledge base

Who takes an exported knowledge base is on knowledge base dataset, and who owns the pages is on who owns company documentation.

Describe the knowledge base your company wrote

14 of the 20 docs and wiki vendors we read say the pages are yours. Tell us where yours are kept and who wrote them, and we will reply about them: a licence while you trade, a sale of a closing company's pages, or a partner route.

The pages

What is most of the knowledge base?

  • One person reads each knowledge base enquiry
  • No docs tool on the board learns what you told us
  • Keep page text and file exports out of the form

Sources

This site's own datasets, every figure quoted from its source and dated:

  • Who takes written company knowledge for AI: 9 of 17 organisations whose pages we read name documents, articles or other written content among what they take, read 28 October 2026.
  • What protects a company knowledge base in law: 15 provisions of US and UK law on who owns and what protects a company's written knowledge, each quoted from the statute, the court or the authority's own page, read 27 October 2026.
  • Knowledge base software data terms: 3 of 20 knowledge base software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
  1. Atlassian Product-Specific Terms (Confluence)
  2. Atlassian AI Trust Center
  3. Confluence, export content to Word, PDF, HTML and XML
  4. Notion Master Subscription Agreement
  5. Notion AI Learning and Early Access Program Terms
  6. Notion privacy practices
  7. Notion EU Data Act FAQ
  8. Guru Terms of Service

Ask what your knowledge base could be licensed as

14 of the 20 docs and wiki vendors we read say the pages are yours. Tell us where yours are kept and who wrote them, and we will reply about them: a licence while you trade, a sale of a closing company's pages, or a partner route.

Ask about my knowledge base
Ask about my knowledge base