# Knowledge base software data terms

> 3 of 20 knowledge base software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.

Sell Knowledge Base to AI · https://sellknowledgebasetoai.com/datasets/knowledge-base-software-data-terms/ · computed 2026-10-28

**Vendors whose terms reserve aggregated or anonymised use:** 3 of 20 vendors (24 documents read; 28 named).

## The answers, question by question

- **Who owns the business's data:** the business 14, not stated 6
- **Vendor keeps aggregated or anonymised use:** not stated 17, reserved 3
- **Training AI on the business's data:** not stated 10, will not train 6, may train 3, opt-out offered 1
- **Export at exit:** not stated 14, no export promised 3, a number of days 2, on request 1

## Every vendor

| Vendor | Who owns the business's data | Vendor keeps aggregated or anonymised use | Training AI on the business's data | Export at exit |
|---|---|---|---|---|
| Atlassian (Confluence) | not stated | reserved | opt-out offered | on request |
| Bit.ai | not stated | not stated | not stated | 14 days |
| Box | the business | not stated | will not train | not stated |
| Docsie | not stated | not stated | not stated | not stated |
| Document360 | the business | not stated | not stated | no export promised |
| Dropbox | the business | not stated | not stated | not stated |
| GitBook | the business | not stated | will not train | 60 days |
| Google Workspace | the business | not stated | not stated | not stated |
| Guru | the business | not stated | may train | not stated |
| HelpDocs | the business | not stated | not stated | not stated |
| KnowledgeOwl | the business | not stated | will not train | not stated |
| Microsoft 365 (SharePoint) | not stated | not stated | will not train | not stated |
| Mintlify | the business | not stated | will not train | not stated |
| Notion | the business | not stated | may train | not stated |
| Nuclino | not stated | not stated | not stated | not stated |
| Shelf | not stated | not stated | not stated | not stated |
| Slab | the business | not stated | not stated | no export promised |
| Slite | the business | reserved | not stated | no export promised |
| Superhuman (Coda) | the business | not stated | may train | not stated |
| Trainual | the business | reserved | will not train | not stated |

## The sentence each answer rests on (96)

- Atlassian (Confluence), [Confluence export documentation](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 10,877 characters when read on 2026-10-28.
- Atlassian (Confluence), [Confluence export documentation](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 10,877 characters when read on 2026-10-28.
- Atlassian (Confluence), [Confluence export documentation](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 10,877 characters when read on 2026-10-28.
- Atlassian (Confluence), [Confluence export documentation](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html), read 2026-10-28, Export at exit: "XML space exports can be used to import your space content into another Confluence space running the same or newer version of Confluence."
- Atlassian (Confluence), [Atlassian Product-Specific Terms](https://www.atlassian.com/legal/product-specific-terms), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 22,163 characters when read on 2026-10-28.
- Atlassian (Confluence), [Atlassian Product-Specific Terms](https://www.atlassian.com/legal/product-specific-terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 22,163 characters when read on 2026-10-28.
- Atlassian (Confluence), [Atlassian Product-Specific Terms](https://www.atlassian.com/legal/product-specific-terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 22,163 characters when read on 2026-10-28.
- Atlassian (Confluence), [Atlassian Product-Specific Terms](https://www.atlassian.com/legal/product-specific-terms), read 2026-10-28, Export at exit: No answer on the document, which ran to 22,163 characters when read on 2026-10-28.
- Atlassian (Confluence), [Atlassian AI Trust Center](https://www.atlassian.com/trust/atlassian-intelligence), read 2026-10-08, Who owns the business's data: No answer on the document, which ran to 24,098 characters when read on 2026-10-08.
- Atlassian (Confluence), [Atlassian AI Trust Center](https://www.atlassian.com/trust/atlassian-intelligence), read 2026-10-08, Vendor keeps aggregated or anonymised use: "we apply robust safeguards, including de-identifying and aggregating all contributed metadata before use"
- Atlassian (Confluence), [Atlassian AI Trust Center](https://www.atlassian.com/trust/atlassian-intelligence), read 2026-10-08, Training AI on the business's data: "This use of contributed data is subject to data contribution settings"
- Atlassian (Confluence), [Atlassian AI Trust Center](https://www.atlassian.com/trust/atlassian-intelligence), read 2026-10-08, Export at exit: No answer on the document, which ran to 24,098 characters when read on 2026-10-08.
- Bit.ai, [Bit.ai Terms of Use](https://bit.ai/terms), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 22,183 characters when read on 2026-10-28.
- Bit.ai, [Bit.ai Terms of Use](https://bit.ai/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 22,183 characters when read on 2026-10-28.
- Bit.ai, [Bit.ai Terms of Use](https://bit.ai/terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 22,183 characters when read on 2026-10-28.
- Bit.ai, [Bit.ai Terms of Use](https://bit.ai/terms), read 2026-10-28, Export at exit: "You must make such request within 14 days following termination"
- Box, [Box Terms of Service](https://www.box.com/legal/termsofservice), read 2026-10-08, Who owns the business's data: "All Content uploaded by you into your account is yours!"
- Box, [Box Terms of Service](https://www.box.com/legal/termsofservice), read 2026-10-08, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 501,031 characters when read on 2026-10-08.
- Box, [Box Terms of Service](https://www.box.com/legal/termsofservice), read 2026-10-08, Training AI on the business's data: "Box will not train Box AI using your queries or outputs without explicit consent."
- Box, [Box Terms of Service](https://www.box.com/legal/termsofservice), read 2026-10-08, Export at exit: No answer on the document, which ran to 501,031 characters when read on 2026-10-08.
- Docsie, [Docsie Terms of Service](https://www.docsie.io/terms/), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 3,007 characters when read on 2026-10-28.
- Docsie, [Docsie Terms of Service](https://www.docsie.io/terms/), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 3,007 characters when read on 2026-10-28.
- Docsie, [Docsie Terms of Service](https://www.docsie.io/terms/), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 3,007 characters when read on 2026-10-28.
- Docsie, [Docsie Terms of Service](https://www.docsie.io/terms/), read 2026-10-28, Export at exit: No answer on the document, which ran to 3,007 characters when read on 2026-10-28.
- Document360, [Document360 Terms of Service](https://document360.com/?p=223), read 2026-10-28, Who owns the business's data: "The Customer shall own all right, title and interest in and to all of the Customer Data"
- Document360, [Document360 Terms of Service](https://document360.com/?p=223), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 47,706 characters when read on 2026-10-28.
- Document360, [Document360 Terms of Service](https://document360.com/?p=223), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 47,706 characters when read on 2026-10-28.
- Document360, [Document360 Terms of Service](https://document360.com/?p=223), read 2026-10-28, Export at exit: "Customer will have no access to State Customer data derived from the Services"
- Dropbox, [Dropbox Terms of Service](https://www.dropbox.com/terms), read 2026-10-12, Who owns the business's data: "Your Stuff is yours. These Terms don’t give us any rights to Your Stuff except for the limited rights that enable us to offer the Services."
- Dropbox, [Dropbox Terms of Service](https://www.dropbox.com/terms), read 2026-10-12, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 29,973 characters when read on 2026-10-12.
- Dropbox, [Dropbox Terms of Service](https://www.dropbox.com/terms), read 2026-10-12, Training AI on the business's data: No answer on the document, which ran to 29,973 characters when read on 2026-10-12.
- Dropbox, [Dropbox Terms of Service](https://www.dropbox.com/terms), read 2026-10-12, Export at exit: No answer on the document, which ran to 29,973 characters when read on 2026-10-12.
- GitBook, [GitBook AI Policy](https://gitbook.com/docs/policies/policies/gitbook-ai-policy), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 8,216 characters when read on 2026-10-28.
- GitBook, [GitBook AI Policy](https://gitbook.com/docs/policies/policies/gitbook-ai-policy), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 8,216 characters when read on 2026-10-28.
- GitBook, [GitBook AI Policy](https://gitbook.com/docs/policies/policies/gitbook-ai-policy), read 2026-10-28, Training AI on the business's data: "GitBook does not use customer data to train AI or machine learning models."
- GitBook, [GitBook AI Policy](https://gitbook.com/docs/policies/policies/gitbook-ai-policy), read 2026-10-28, Export at exit: No answer on the document, which ran to 8,216 characters when read on 2026-10-28.
- GitBook, [GitBook Terms of Service](https://gitbook.com/docs/policies/terms), read 2026-10-28, Who owns the business's data: "Customer owns all right, title and interest in and to the Customer Data, and all intellectual property rights related to any of the foregoing."
- GitBook, [GitBook Terms of Service](https://gitbook.com/docs/policies/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 30,934 characters when read on 2026-10-28.
- GitBook, [GitBook Terms of Service](https://gitbook.com/docs/policies/terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 30,934 characters when read on 2026-10-28.
- GitBook, [GitBook Terms of Service](https://gitbook.com/docs/policies/terms), read 2026-10-28, Export at exit: "Customer may request an export of Customer Data for up to 60 days following termination of this Agreement"
- Google Workspace, [Google Workspace Terms of Service](https://workspace.google.com/terms/premier_terms/), read 2026-10-28, Who owns the business's data: "As between the parties, Customer retains all Intellectual Property Rights in Customer"
- Google Workspace, [Google Workspace Terms of Service](https://workspace.google.com/terms/premier_terms/), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
- Google Workspace, [Google Workspace Terms of Service](https://workspace.google.com/terms/premier_terms/), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
- Google Workspace, [Google Workspace Terms of Service](https://workspace.google.com/terms/premier_terms/), read 2026-10-28, Export at exit: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
- Guru, [Guru Terms of Service](https://www.getguru.com/terms-of-service), read 2026-10-28, Who owns the business's data: "(excluding Content, which is owned by you)"
- Guru, [Guru Terms of Service](https://www.getguru.com/terms-of-service), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 36,004 characters when read on 2026-10-28.
- Guru, [Guru Terms of Service](https://www.getguru.com/terms-of-service), read 2026-10-28, Training AI on the business's data: "we may train private (or personalized) ML or AI models exclusively for your use. These models are trained solely on your Content"
- Guru, [Guru Terms of Service](https://www.getguru.com/terms-of-service), read 2026-10-28, Export at exit: No answer on the document, which ran to 36,004 characters when read on 2026-10-28.
- HelpDocs, [HelpDocs Terms and Conditions](https://www.helpdocs.io/terms), read 2026-10-28, Who owns the business's data: "the Content is yours (you own it) or you have the right to use it"
- HelpDocs, [HelpDocs Terms and Conditions](https://www.helpdocs.io/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 13,930 characters when read on 2026-10-28.
- HelpDocs, [HelpDocs Terms and Conditions](https://www.helpdocs.io/terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 13,930 characters when read on 2026-10-28.
- HelpDocs, [HelpDocs Terms and Conditions](https://www.helpdocs.io/terms), read 2026-10-28, Export at exit: No answer on the document, which ran to 13,930 characters when read on 2026-10-28.
- KnowledgeOwl, [KnowledgeOwl Terms and Conditions](https://support.knowledgeowl.com/help/terms-and-conditions), read 2026-10-28, Who owns the business's data: "As between KnowledgeOwl and the Customer, title to and ownership of all intellectual property rights of the Content shall remain exclusively with the Customer."
- KnowledgeOwl, [KnowledgeOwl Terms and Conditions](https://support.knowledgeowl.com/help/terms-and-conditions), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 26,463 characters when read on 2026-10-28.
- KnowledgeOwl, [KnowledgeOwl Terms and Conditions](https://support.knowledgeowl.com/help/terms-and-conditions), read 2026-10-28, Training AI on the business's data: "Customer Content is never used to train AI models."
- KnowledgeOwl, [KnowledgeOwl Terms and Conditions](https://support.knowledgeowl.com/help/terms-and-conditions), read 2026-10-28, Export at exit: No answer on the document, which ran to 26,463 characters when read on 2026-10-28.
- Microsoft 365 (SharePoint), [Microsoft 365 Copilot, data, privacy and security](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-privacy), read 2026-10-08, Who owns the business's data: No answer on the document, which ran to 38,491 characters when read on 2026-10-08.
- Microsoft 365 (SharePoint), [Microsoft 365 Copilot, data, privacy and security](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-privacy), read 2026-10-08, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 38,491 characters when read on 2026-10-08.
- Microsoft 365 (SharePoint), [Microsoft 365 Copilot, data, privacy and security](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-privacy), read 2026-10-08, Training AI on the business's data: "Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot."
- Microsoft 365 (SharePoint), [Microsoft 365 Copilot, data, privacy and security](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-privacy), read 2026-10-08, Export at exit: No answer on the document, which ran to 38,491 characters when read on 2026-10-08.
- Mintlify, [Mintlify Terms of Service](https://www.mintlify.com/legal/terms), read 2026-10-28, Who owns the business's data: "Customer shall retain all right, title and interest in and to the Customer Data"
- Mintlify, [Mintlify Terms of Service](https://www.mintlify.com/legal/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 46,932 characters when read on 2026-10-28.
- Mintlify, [Mintlify Terms of Service](https://www.mintlify.com/legal/terms), read 2026-10-28, Training AI on the business's data: "Mintlify will not use Customer Data to train, fine-tune, improve, or develop any large language models (LLMs), generative AI models, machine learning models, or other artificial intelligence systems"
- Mintlify, [Mintlify Terms of Service](https://www.mintlify.com/legal/terms), read 2026-10-28, Export at exit: No answer on the document, which ran to 46,932 characters when read on 2026-10-28.
- Notion, [Notion AI Learning and Early Access Program Terms](https://notion.notion.site/Notion-AI-Learning-and-Early-Access-Program-Terms-0c55d702d0154a788d9e70c4ee396399), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 3,385 characters when read on 2026-10-28.
- Notion, [Notion AI Learning and Early Access Program Terms](https://notion.notion.site/Notion-AI-Learning-and-Early-Access-Program-Terms-0c55d702d0154a788d9e70c4ee396399), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 3,385 characters when read on 2026-10-28.
- Notion, [Notion AI Learning and Early Access Program Terms](https://notion.notion.site/Notion-AI-Learning-and-Early-Access-Program-Terms-0c55d702d0154a788d9e70c4ee396399), read 2026-10-28, Training AI on the business's data: "including to improve or train Notion’s machine learning models for all users of the Service"
- Notion, [Notion AI Learning and Early Access Program Terms](https://notion.notion.site/Notion-AI-Learning-and-Early-Access-Program-Terms-0c55d702d0154a788d9e70c4ee396399), read 2026-10-28, Export at exit: No answer on the document, which ran to 3,385 characters when read on 2026-10-28.
- Notion, [Notion privacy practices](https://www.notion.com/help/privacy), read 2026-10-28, Who owns the business's data: "You own your Customer Data, including any content you submit or upload to the Notion Service."
- Notion, [Notion privacy practices](https://www.notion.com/help/privacy), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 11,153 characters when read on 2026-10-28.
- Notion, [Notion privacy practices](https://www.notion.com/help/privacy), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 11,153 characters when read on 2026-10-28.
- Notion, [Notion privacy practices](https://www.notion.com/help/privacy), read 2026-10-28, Export at exit: No answer on the document, which ran to 11,153 characters when read on 2026-10-28.
- Nuclino, [Nuclino Terms of Use](https://www.nuclino.com/terms), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 18,000 characters when read on 2026-10-28.
- Nuclino, [Nuclino Terms of Use](https://www.nuclino.com/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 18,000 characters when read on 2026-10-28.
- Nuclino, [Nuclino Terms of Use](https://www.nuclino.com/terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 18,000 characters when read on 2026-10-28.
- Nuclino, [Nuclino Terms of Use](https://www.nuclino.com/terms), read 2026-10-28, Export at exit: No answer on the document, which ran to 18,000 characters when read on 2026-10-28.
- Shelf, [Shelf Terms of Service](https://shelf.io/terms-of-service/), read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 11,932 characters when read on 2026-10-28.
- Shelf, [Shelf Terms of Service](https://shelf.io/terms-of-service/), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 11,932 characters when read on 2026-10-28.
- Shelf, [Shelf Terms of Service](https://shelf.io/terms-of-service/), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 11,932 characters when read on 2026-10-28.
- Shelf, [Shelf Terms of Service](https://shelf.io/terms-of-service/), read 2026-10-28, Export at exit: No answer on the document, which ran to 11,932 characters when read on 2026-10-28.
- Slab, [Slab Terms of Use](https://slab.com/terms), read 2026-10-28, Who owns the business's data: "Slab acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you create"
- Slab, [Slab Terms of Use](https://slab.com/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 29,528 characters when read on 2026-10-28.
- Slab, [Slab Terms of Use](https://slab.com/terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 29,528 characters when read on 2026-10-28.
- Slab, [Slab Terms of Use](https://slab.com/terms), read 2026-10-28, Export at exit: "You are solely responsible for exporting your Content from the Services prior to termination of your account for any reason"
- Slite, [Slite End User Terms of Service](https://slite.com/terms), read 2026-10-28, Who owns the business's data: "applicable law, you own all Input"
- Slite, [Slite End User Terms of Service](https://slite.com/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: "use and disclose such data in aggregate or other anonymous and de-identified form for marketing purposes"
- Slite, [Slite End User Terms of Service](https://slite.com/terms), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 33,147 characters when read on 2026-10-28.
- Slite, [Slite End User Terms of Service](https://slite.com/terms), read 2026-10-28, Export at exit: "Following termination of any account, Slite will have no obligation to maintain or provide any User Content"
- Superhuman (Coda), [Superhuman (Coda) Terms of Service](https://superhuman.com/legal/terms), read 2026-10-28, Who owns the business's data: "You own all right, title, and interest in and to User Content."
- Superhuman (Coda), [Superhuman (Coda) Terms of Service](https://superhuman.com/legal/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 58,125 characters when read on 2026-10-28.
- Superhuman (Coda), [Superhuman (Coda) Terms of Service](https://superhuman.com/legal/terms), read 2026-10-28, Training AI on the business's data: "your acceptance or rejection of our grammatical suggestions may help train our suggestion engine"
- Superhuman (Coda), [Superhuman (Coda) Terms of Service](https://superhuman.com/legal/terms), read 2026-10-28, Export at exit: No answer on the document, which ran to 58,125 characters when read on 2026-10-28.
- Trainual, [Trainual Terms of Service](https://trainual.com/terms), read 2026-10-28, Who owns the business's data: "You retain any and all rights you may have to any data, content, or information that you upload to your Service account (“Customer Data”), such as documents, written content, training modules, videos, and other materials."
- Trainual, [Trainual Terms of Service](https://trainual.com/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: "Trainual may freely use Usage Data for any business purpose, including but not limited to:"
- Trainual, [Trainual Terms of Service](https://trainual.com/terms), read 2026-10-28, Training AI on the business's data: "We do not allow third parties (e.g. providers of foundational models) to train their artificial intelligence models using Customer Data"
- Trainual, [Trainual Terms of Service](https://trainual.com/terms), read 2026-10-28, Export at exit: No answer on the document, which ran to 52,355 characters when read on 2026-10-28.

## Read and set aside

- [Notion Master Subscription Agreement](https://notion.notion.site/master-subscription-agreement): the stored read holds only the agreement's opening and first definitions (6,631 characters); the clauses on Customer Data were not in it
- [Notion EU Data Act FAQ](https://www.notion.com/md/eu-data-act): the stored page is the FAQ's list of questions with no answers in the text (2,547 chars, then the site footer); nothing on it answers the board's questions
- [Outline Terms of Service](https://www.getoutline.com/terms): the stored read is Outline's website terms of use (a licence to view the website's materials), not the terms for the hosted knowledge base
- [Microsoft Product Terms, privacy and security terms](https://www.microsoft.com/licensing/terms/product/PrivacyandSecurityTerms): the stored Product Terms page is Microsoft's whole catalogue: its passages on training, retention and de-identification are about other products (Dragon Copilot, Dynamics 365, Azure services), and SharePoint's knowledge-base terms are already recorded from Microsoft 365 Copilot's data, privacy and security page

## Methodology

Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row). For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit. Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question. A vendor with several documents reads 'varies' where they disagree. 20 vendors, 24 documents.

## Sources

- [Atlassian Product-Specific Terms (Confluence)](https://www.atlassian.com/legal/product-specific-terms) (read)
- [Atlassian AI Trust Center](https://www.atlassian.com/trust/atlassian-intelligence) (read)
- [Confluence, export content to Word, PDF, HTML and XML](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html) (read)
- [Notion Master Subscription Agreement](https://notion.notion.site/master-subscription-agreement) (not-terms)
- [Notion AI Learning and Early Access Program Terms](https://notion.notion.site/Notion-AI-Learning-and-Early-Access-Program-Terms-0c55d702d0154a788d9e70c4ee396399) (read)
- [Notion privacy practices](https://www.notion.com/help/privacy) (read)
- [Notion EU Data Act FAQ](https://www.notion.com/md/eu-data-act) (not-terms)
- [Guru Terms of Service](https://www.getguru.com/terms-of-service) (read)
- [Slab Terms of Use](https://slab.com/terms) (read)
- [Slite End User Terms of Service](https://slite.com/terms) (read)
- [GitBook Terms of Service](https://gitbook.com/docs/policies/terms) (read)
- [GitBook AI Policy](https://gitbook.com/docs/policies/policies/gitbook-ai-policy) (read)
- [Mintlify Terms of Service](https://www.mintlify.com/legal/terms) (read)
- [Nuclino Terms of Use](https://www.nuclino.com/terms) (read)
- [Shelf Terms of Service](https://shelf.io/terms-of-service/) (read)
- [Outline Terms of Service](https://www.getoutline.com/terms) (not-terms)
- [HelpDocs Terms and Conditions](https://www.helpdocs.io/terms) (read)
- [Docsie Terms of Service](https://www.docsie.io/terms/) (read)
- [Document360 Terms of Service](https://document360.com/?p=223) (read)
- [KnowledgeOwl Terms and Conditions](https://support.knowledgeowl.com/help/terms-and-conditions) (read)
- [Trainual Terms of Service](https://trainual.com/terms) (read)
- [Bit.ai Terms of Use](https://bit.ai/terms) (read)
- [Superhuman (Coda) Terms of Service](https://superhuman.com/legal/terms) (read)
- [Microsoft 365 Copilot, data, privacy and security (SharePoint)](https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-privacy) (read)
- [Microsoft Product Terms, privacy and security terms](https://www.microsoft.com/licensing/terms/product/PrivacyandSecurityTerms) (not-terms)
- [Google Workspace Terms of Service (Docs, Sites)](https://workspace.google.com/terms/premier_terms/) (read)
- [Dropbox Terms of Service (Paper)](https://www.dropbox.com/terms) (read)
- [Box Terms of Service (Box Notes)](https://www.box.com/legal/termsofservice) (read)

## Cite or embed

- 3 of 20 knowledge base software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
- Who owns the business's data, by vendor: the business 14 of 20, not stated 6 of 20 (knowledge base software terms, read 28 October 2026).
- Vendor keeps aggregated or anonymised use, by vendor: not stated 17 of 20, reserved 3 of 20 (knowledge base software terms, read 28 October 2026).
- Training AI on the business's data, by vendor: not stated 10 of 20, will not train 6 of 20, may train 3 of 20, opt-out offered 1 of 20 (knowledge base software terms, read 28 October 2026).
- Export at exit, by vendor: not stated 14 of 20, no export promised 3 of 20, a number of days 2 of 20, on request 1 of 20 (knowledge base software terms, read 28 October 2026).

Cite as: "Knowledge base software data terms", updated 2026-10-28, https://sellknowledgebasetoai.com/datasets/knowledge-base-software-data-terms/.

CSV: https://sellknowledgebasetoai.com/datasets/knowledge-base-software-data-terms.csv
JSON: https://sellknowledgebasetoai.com/datasets/knowledge-base-software-data-terms.json
Embed (plain HTML, static link back): see https://sellknowledgebasetoai.com/datasets/knowledge-base-software-data-terms/#lead
